Peter Modafferi
Chief of Detectives
Rockland County, NY
District Attorney's Office
CTAC's VoiceBox digital wiretap system is "a real success story. The savings
in manpower and other resources are truly amazing. This VoiceBox medium
in my hand contains more data, easily retrieved than in all the tapes and
transcripts on this table from a previous, analog wiretap, which made data
retrieval a nightmare."
Captain Joe Tripodo
New York State Police
"The system is very management friendly. It puts a computer terminal and audio
monitor on the supervisor's desk," says Tripodo, commander of the Rockland
County Drug Task Force. Because of that audio monitor, "I have had the opportunity
to personally dispatch detectives to carry out surveillance based on inprogress,
taped conversations that I heard in real time while sitting at my desk
doing other work. That feature of the system allowed us to save possibly crucial
time�that ordinary lag�that comes between a wireroom monitor hearing something
interesting and a supervisor learning of the information and acting upon it."
Malcom Atwood
Director, Oklahoma Bureau of
Narcotics & Dangerous Drugs
In Oklahoma, the state's Bureau of Narcotics and Dangerous Drugs (OKBNDD)
works major cases with VoiceBox and the state narcotics agents have been making
aggressive use of it since the day the system arrived. Less than three hours after
delivery, VoiceBox was assembled, checked out, up and running on a very hot wire
which has led to many indictments, convictions and seizures and continues to yield
fresh investigative leads. "The CTAC-provided VoiceBox system makes simple and
easy what used to be truly exhausting, irritating, overwhelmingly time consuming and discouraging. VoiceBox not only
eliminates 90% of the paperwork, it has truly revolutionized the way we do wires. As our Wire Intercept chief said the other
day, 'You're not going to get Mr. Big by buying dope from him on the corner, you're gonna have to go up on a wire, get his
e-mail, his cell phone, and VoiceBox makes this task a whole lot easier!' Even police departments that in the past decided
they could not afford the manpower needed to meet the broad requirements for summaries, copies to opposing counsel,
etc., should rethink the desirability of doing wires�if they had VoiceBox. The system changes everything," says Atwood.